Privacy Policy
Last Modified: May 5, 2026
This Privacy Policy explains how Protocol Fitness Technologies, Inc. ("Protocol," "we," "us," or "our"), operating under the brand Start My Protocol, collects, uses, and protects personal data in connection with our agency build engagements and this website.
1. Who we are
Start My Protocol is the build-agency arm of Protocol Fitness Technologies, Inc., a Delaware C-Corporation headquartered in San Francisco, California. We design and deliver branded longevity-tech platforms for healthcare and wellness operators.
2. Data we collect
From prospective clients: name, email address, phone number, company / practice name, role, country, project description, budget, and any other information you submit through our discovery forms or share with us during a sales call.
From engaged clients: the above plus any project material you choose to share — brand assets, technical specifications, sample data, integration credentials, and operational documentation needed to deliver the engagement.
From visitors to this website: standard server logs (IP address, browser, referrer, timestamps), and aggregated analytics on page views and interactions.
From payment processing: we use Stripe to handle deposit and milestone payments. We receive transaction metadata (amount, status, last four digits of card) but do not store full card numbers on our systems.
3. How we use it
- To respond to inquiries, schedule discovery calls, and produce project proposals.
- To deliver, support, and improve the platforms we build under engagement.
- To invoice, take payments, and meet our tax and regulatory obligations.
- To send you operational communications (project updates, scheduling, invoices).
- To send occasional updates about our work — only with your explicit opt-in, and unsubscribable at any time.
4. How we share it
We do not sell personal data. We share it only with vendors who help us run the business:
- Payment processing: Stripe, Inc.
- Email and project communications: Google Workspace, Slack.
- Hosting and infrastructure: Cloudflare, AWS, and similar providers used to deliver client platforms.
- Legal and accounting: our outside counsel and accountants, under standard confidentiality.
Each vendor is bound by its own privacy and data-protection terms. We may disclose data when legally required (subpoena, court order, regulatory request) or to protect the rights, property, or safety of Protocol, our clients, or the public.
5. International transfers
We operate from the United States with team members in Europe. Personal data may be processed in the US, the EU, and the UK. Where required, we rely on Standard Contractual Clauses or equivalent safeguards for cross-border transfers.
6. Retention
We retain personal data for as long as needed to deliver the engagement and meet legal, tax, and accounting obligations. Discovery-stage data from leads who do not become clients is deleted on request, or within 24 months of the last contact, whichever comes first.
7. Your rights
You can request access, correction, deletion, or export of the personal data we hold about you. Residents of the EEA, UK, and California have additional rights under GDPR / UK GDPR and the CCPA, including the right to object to or restrict certain processing. To exercise these rights, contact build@startmyprotocol.com.
8. Security
We use industry-standard safeguards — encryption in transit, access controls, and least-privilege provisioning — to protect personal data. No system is perfectly secure; if we ever experience a breach affecting your data, we will notify affected parties as required by applicable law.
9. Children
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have, contact us so we can delete it.
10. Updates
We may update this Privacy Policy from time to time. The "Last Modified" date at the top reflects the most recent revision. Material changes will be communicated to active clients directly.
11. Contact
Protocol Fitness Technologies, Inc.
d/b/a Start My Protocol
2261 Market Street, STE 46132
San Francisco, CA 94114
Email: build@startmyprotocol.com
Phone: (650) 761-7360